Return Policy

Before you return a product, please keep in mind that each of our items is thoughtfully handcrafted by skilled artisans of India. These products are not machine-made or mass-produced; they are fashioned using natural materials and traditional techniques, making each piece unique and special.

•  Please read all the descriptions carefully because we don’t accept exchanges and return in international orders. Customs are applicable as per original and are payable by the customer at the time of delivery.
•  We pack our products with a lot of care and love so that it reaches our customers safely. In the unlikely event that your merchandise arrives damaged, please send us an unboxing video or photo of the damaged product within 24 hours of receiving your order. We will replace the same product immediately and there are no additional shipping charges that you would need to pay.
• If for some reason you are not completely satisfied with the product(s) you’ve received, we are happy to accept returns within 7 days of order delivery and issue credit notes/replacements, provided that the products are unused.
•  Once your return is received and inspected, the refund (money-back) will be processed within 5 to 6 working days to the original payment method.
•  For order cancellations, we require notification via email within 6 hours of placing the order. Once the order has been shipped, cancellations cannot be accepted.
•  Exchange of products within 7 days in case of damaged products, provided that the products are unused.

Conveyance/ Posting & Handling Charges

•  No postage and handling charges to be paid from the customer’s side.
•  No Conveyance fees to be paid from the customer’s side.
•  No fees chargeable to be paid from the customer’s side.

Grievance redressal mechanism

Aarya Homes aims to be the most customer-centric company, dedicated to providing the best experience to our customers. If you believe we can improve our services, please reach out to us through the touchpoints below, and we will be glad to assist you.

Understanding Grievances

A grievance refers to any issue related to a product or service availed by the customer from the Aarya Homes platform, for which the customer is seeking resolution.

Contact Us

If you would like to speak to us directly, through the
following ways:

Phone: +91-9217661031
WhatsApp: +91-9217661031
Email: support@aaryahomes.com